1. Products & Collections

1. What types of ethnic wear does VastraEdge offer?

VastraEdge offers a wide range of Indian ethnic wear for men and women including kurta, kurti, tunics, anarkali, sherwani, bandh-gala, dupattas, and coordinated sets.

2. What fabrics are used in VastraEdge garments?

Our collections include premium fabrics such as cotton, cotton-linen blends, silk, georgette, chiffon, crepe, and handloom khadi.

3. Are VastraEdge garments ethically sourced?

Yes. We collaborate with skilled artisans and trusted manufacturers across India to ensure quality craftsmanship and fair production practices.

4. Do you offer eco-friendly clothing options?

Yes. Some of our collections use organic cotton, sustainable fabrics, and eco-friendly dyes.

2. Sizing & Fit

5. How do I choose the correct size?

Each product page includes a detailed size chart with measurements for chest, waist, hip, and length to help you choose the perfect fit.

6. Do you offer plus-size clothing?

Yes. VastraEdge offers extended sizes up to 2XL for selected kurta and kurti styles.

7. Can I change my size after placing an order?

Yes, if the order is still processing and not yet shipped, you can request a size change through the My Orders section or contact support.

3. Orders & Payments

8. What payment methods do you accept?

We accept UPI, Net Banking, and Cash on Delivery (COD) for eligible locations.

9. Is my payment information secure?

Yes. All payments are processed through secure SSL-encrypted gateways, ensuring your financial information is protected.

10. Can I apply multiple coupon codes on one order?

No. Only one discount coupon can be applied per order, but you can combine it with gift cards or store credits.

4. Shipping & Delivery

11. Where do you ship?

We ship only in India .

12. How long does delivery take?

India: 10-15 business days (standard shipping)
Express delivery: 7-10 business days

13. What are the shipping charges?

We offer free shipping on orders above ₹3,000 within India. Orders below that may include a small delivery charge.

5. Returns & Exchanges

14. What is your return policy?

You can return items within 30 days of delivery, provided they are unused, unwashed, and have original tags attached.

15. How do I request a return or exchange?

16. When will I receive my refund?

Refunds are processed within 7-10 business days after the returned product passes quality inspection.

17. What if I receive a damaged or defective item?

Please report it within 24 hours of delivery, and we will arrange a replacement or full refund.

6. Garment Care

18. How should I wash my kurta or kurti?

Cotton: Machine wash with cold water
Silk or delicate fabrics: Hand wash or dry clean
Always check the care label inside the garment.

19. Can I iron ethnic wear garments?

Yes, use low to medium heat. For delicate fabrics like silk, use a cloth between the iron and fabric.

7. Customer Support

20. How can I contact VastraEdge support?

You can reach us through:

Email: support@vastraedge.buzz
Phone / WhatsApp: +91-800-123-4567
Customer Support Hours: Mon – Fri: 09:00AM – 09:00PM